Overview:
It is wonderful that there is so much variety to people. But when two or more cultures have to come together and work in one direction as a team, the mix of cultures - each with its own values and interpretations pulling in a different direction - can lead to misunderstandings, miscommunication, frustration, and outright conflict.

Working Across Cultures is an entertaining, highly interactive 3-hour workshop that reveals the root cause of cultural differences and interpretations. The workshop improves participants' awareness of their own and others' cultural perspectives. In doing so, it builds teamwork, sensitivity, empathy - and with it, communication and competence.

Outline:
These are some of the topics covered:

1. Culture, cultural baggage and cultural filters
2. Visible culture
3. Invisible culture
4. Perception is everything
5. Values, proverbs, and what you believe
6. Direct vs. indirect communication
7. Individual vs. group
8. Living to work vs. working to live
9. Developing cultural sensitivity
10. The keys to success (self-awareness, flexibility, respect )
11. Training Activities
12. It’s a Small World (Self awareness and need for understanding)
13. Cultural Values Chart (Self-awareness and knowledge of others)
14. Perception is Reality (How do I perceive myself and others? How do they perceive me?)
15. Agree or Disagree (Communication skills, flexibility and respect for other opinions)
    

Goals:
1. To improve intercultural communication skills between and among employees and colleagues from different cultures, whether entry-level or management.

2. To promote cultural awareness of self and others; empathy, respect, and conflict resolution; building trust and teamwork; and appreciation of the impact of culture in the workplace.

3. To expand knowledge of behavior related to cultural values, perceptions, and beliefs.

4. Focus will be on the specific cultures represented at your departments, teams, or facility exclusively.

Method:
The 3-hour workshop will be highly interactive and employ these principles of adult learning:

• It will be directly relevant to participants' job-specific circumstances.
• It will respect and incorporate participants' experience and knowledge.
• It will be learner-centered, meaning it will not be a lecture. It will involve active participation from attendees.
  

Faculty:
The workshop is designed and lead by a career-professional cross-cultural trainer with more than 15 years of experience. A faculty profile is sent to participants after registration, before the workshop.

Number of participants:
The workshop can be offered to 5 through 50 participants at a time. We generally advise groups of about 20 participants.

Duration:
3 hours

Schedule:
Adaptable to your availability.

Location:
The workshop is provided at your work site, at any location worldwide.

Pricing:
Cost varies depending on location, schedule, and number of participants. Please contact us or register for a prompt quote.