Objective:
The workshop objective is to increase effective cross-cultural awareness, communication, and competence between the various cultures represented at your department or facility.

Overview:
This cross-cultural program is a 3-hour workshop. Focus will be on effective intercultural communication and the more important aspects of deep culture (values, perceptions, beliefs) that produce communication and behavior.

Syllabus:
The precise order and content of the points below is adapted to your needs.

1. Training Outline
2. Discussion Points
3. Culture, cultural baggage and cultural filters
4. How is culture like an iceberg?
5. Visible culture
6. Invisible culture
7. Perception is everything
8. Values/proverbs/what do you believe?
9. Direct or indirect communication?
10. Individual or group?
11. Rule or relationship?
12. Risk taking or risk avoiding?
13. Earned status or conferred status?
14. Optimistic or pessimistic?
15. Living to work or working to live?
16. Developing cultural sensitivity
17. The keys to success (self-awareness, flexibility, respect )
18. Training Activities
19. It’s a Small World (Self awareness and need for understanding)
20. Cultural Values Chart (Self-awareness and knowledge of others)
21. Perception is Reality (How do I perceive myself and others? How do they perceive me?)
22. Agree or Disagree (Communication skills, flexibility and respect for other opinions)
    

Goals:

1. To improve intercultural communication skills between and among employees and colleagues from different cultures, whether entry-level or management.

2. To promote cultural awareness of self and others; empathy, respect, and conflict resolution; building trust; and appreciation of the impact of culture in the workplace.

3. To expand knowledge of behavior related to cultural values, perceptions, and beliefs.

4. Focus will be on the specific cultures represented at your departments, teams, or facility exclusively.

Method:
The 3-hour workshop will be highly interactive and employ these principles of adult learning:

• It will be directly relevant to participants' job-specific circumstances.
• It will respect and incorporate participants' experience and knowledge.
• It will be learner-centered, meaning it will not be a lecture. It will involve active participation from attendees.
  

Faculty:
The workshop is designed and lead by a career-professional cross-cultural trainer with more than 15 years of experience. A faculty profile is sent to participants after registration, before the workshop.

Number of participants:
The workshop can be offered to 5 through 50 participants at a time.

Duration:
3 hours

Schedule:
Adaptable to your availability.

Location:
The workshop is provided at your work site, at any location worldwide.

Pricing:
Cost varies depending on location, schedule, and number of participants. Please contact us or register for a prompt quote.