This course targets job-specific English pronunciation, listening comprehension, and professional etiquette skills required by employees to effectively interact with customers.

Whether over the phone or in person, an employee's clear, accurate, and friendly communication skills promotes a degree of professionalism that builds customer trust and loyalty. Tailored to your business, Customer Relations training is ideal for:

· Front desk attendants
· Technical support providers
· Customer care representatives
· Telephone and switchboard operators
· Any employee that frequently interacts with customers